A call from Australia

It was about 8 plus pm here when I got a call from an Australian number. The number start with +614 and I was like so familiar but cannot hit from where. Then the voice came and it was familiar but I do not know who. Then the caller say, "Aeon here." =.=

It was really a surprise that out of the blue Aeon call. I wonder why. Thought something urgent. Then he say, "I have a very LAME request." I was like =.='''''''' Lame request??? I ask him what lame request. He told me he just bought a D-Link router and called up for SOS. SOS??? 

He asked, "The username and password is admin and no need password?" I say correct. But somehow he cannot login to the router. Then I asked if connected through cable to set-up. He said yes. Then I asked him how is it connected. He say connected correctly as when use cable, the computer can connect to the internet but the wireless not working. But cannot login to set-up the wireless.

I then asked the modal of the router. He say a DI-524. DI-524 is one of the best router but not sold in Malaysia anymore :( The replacement modal for it is the DIR-300 but it isn't as good as the DI-524. Hokay, back to the story. He then inform me a very important piece of information. The router is second hand. =.= Meaning, the pervious user might have set a different login and password =.=

I then asked Aeon to hard reset the router where he has to poke to the hole between the LAN connection and the Antenna. He has to poke and hold it for 10 seconds to reset but he went and poke it for less than that. No wonder it didn't reset =.= After that, VIOLA!!! He can login to the router to set the wireless ^_^

I wonder if I should open a free line for tech-support for D-Link and maybe Logitech as well ^_^