Training On Gaming Devices

My job scope requires me to have knowledge on all the products being sold by the company. I have gone through their control devices, like mouse and keyboard, wireless DJ (not sold in Malaysia), webcams, audio and gaming devices. Besides that, I'm also required to be trained on 2 other products not sold in Malaysia but are launching in countries like Australia and New Zealand.

Last week I had my training for gaming devices before I go for my final week training on a security wireless cameras. During the gaming training, we did our usual theory on the gaming products before we do a hands-on where we play with the product and get to know the product better. Due to that, the products we are selling are also supporting game consoles like PS1/2/3, XBox/ Xbox360 and etc.  

Due to that, I have a colleague who owns a PS3, XBox360 and also a Wii. I do not know how come but he actually won one of it from lucky draw. How lucky he is. He was kind to bring his PS3 and his XBox360 for us to do testing on. Besides that, he brought some nice games too so that we can have some lay-off time from training and just relax. 

In the end, we did learn a lot and to see if the products are compatible or not. If there is a problem with it, we are to trouble-shoot the issues as we are sure to have customer who face the same issue. This would actually make our life easier as we are aware of the problems and we can give the customers the best customer service when they call in to ask for technical support.

During our last day of training, we had more fun then usual. Lucas was having so much fun playing the XBox360 that he didn't realize that he was being filmed or pictures being taken. It was a fun time. Amzar, who is the owner of the game consoles was also kind as he lend me his PS3 to play at home and also his Xbox360 to Eugene to play. We have fun during training as we get to learn new things and also have fun playing with the products.